UI Design, App design
Perfomance Tracking
Work For
Bamburai Studio
My Role
UI Designer
UI Motion
3D Animation
Problem
This project is motivated by the decline in agent performance, where every agent always goes to work and carries out their duties, but the performance of every employee has decreased in the last few months. From the lead agent's point of view, it is also for tracking the work of agents
Challenge
After conducting research from the UX team, we arrived at the core of the problem with this project, and the challenge of this project was that some agents forgot to record the targets achieved and forgot to report to the main agent so that the agent's performance always decreased every month and did not meet the targets. and meanwhile the lead agent needs to know what targets have been achieved in the day, week or month. So how can we integrate between agents and lead agents so they don't miss any tasks
Solution
From the problems we found, we proposed a solution in the form of creating a perfomance tracking application where this application will be used by the agent and will input all daily tasks or targets and now the performance achieved by the agent, and creating an application for the lead agent to monitor the agents under him in real time.
Approach
As the UI Designer and UI Motion Specialist, my focus was to bring the entire offline loan process into a seamless, intuitive digital experience—without losing any of the critical verification and operational steps.
I began by developing a scalable design system, ensuring every component—from input fields to status trackers—was reusable and consistent across flows. This helped maintain clarity across the multi-step lending process.
To replicate the offline experience, I mapped out the entire loan journey and translated it into a step-by-step UI flow. Every screen was designed with clarity and hierarchy in mind, helping users stay focused and avoid friction—even during longer form submissions or document uploads.
I integrated UI motion and micro-interactions to give visual feedback at each important stage—like loan progress, approval notifications, and status updates—improving user confidence and reducing anxiety during a typically bureaucratic process.
Accessibility, responsiveness, and clarity were the core pillars throughout the design process, keeping the app usable for busy professionals who need quick, reliable digital interactions.
Outcomes
The app successfully translated the offline loan experience into a clear, guided digital journey.
Queue issues were drastically reduced, as more users began preferring the online process over walk-ins.
UI motion helped reinforce feedback and action confirmation, improving user trust and engagement.
The app now serves as a digital showcase project for Bamburai Studio, demonstrating not just aesthetic quality, but strategic UI thinking aligned with business goals.
Stakeholders praised the clarity, efficiency, and user-first approach that directly addressed pain points in the traditional loan process.
